Privacy Policy

Privacy Policy Last updated: 23 October 2025 This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website https://www.cchl.co.uk or interact with our services. ________________________________________ 1. Who We Are California Classics (Hull) Limited CCHL  (“we”, “our”, or “us”) specialises in the restoration and rebuilding of MGB classic cars. We are registered and operate in the United Kingdom. Registered office: CCHL California Classics (Hull) Limited 29 Bankside,Hull Hu5 1SY Email:  info@cchl.co.uk Phone: 01482 441551 We are the data controller responsible for your personal information. ________________________________________ 2. Information We Collect We may collect and process the following types of personal data: a. Information you provide directly • Name • Email address • Phone number • Postal address b. Information collected automatically When you visit our website, we may automatically collect: • IP address • Browser type and version • Device information • Pages visited and time spent • Cookies and similar technologies (see our Cookie Policy) c. Information from third parties We may receive information about you from payment processors, delivery partners, or marketing platforms (where permitted by law). ________________________________________ 3. How We Use Your Information We use your data to: • Respond to your enquiries and provide customer support • Process and deliver orders • Send service updates, invoices, and administrative messages • Improve our website and services • Send marketing communications (only with your consent) • Comply with legal obligations ________________________________________ 4. Lawful Bases for Processing We process your personal data under one or more of the following lawful bases: • Contract: to fulfil an order or provide requested services • Consent: for marketing emails or newsletters • Legal obligation: to meet record-keeping or tax requirements • Legitimate interests: to operate and improve our business ________________________________________ 5. How We Share Your Data We do not sell your data. We may share your personal information with trusted third parties such as: • Payment processors (e.g. Stripe, PayPal) • Delivery and logistics partners • IT and hosting providers • Professional advisers (e.g. accountants or solicitors) All third parties are required to handle your data securely and in accordance with the law. ________________________________________ 6. Data Retention We only keep your personal data for as long as necessary for the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements. ________________________________________ 7. Your Rights Under UK data protection law, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request erasure (“the right to be forgotten”) • Object to or restrict processing • Withdraw consent at any time (for marketing or consent-based processing) • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk To exercise any of these rights, please contact us at [Insert email]. ________________________________________ 8. Cookies We use cookies to enhance your experience, analyse site performance, and tailor content. You can manage or disable cookies in your browser settings. For more details, please see our separate Cookie Policy. ________________________________________ 9. Data Security We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security. ________________________________________ 10. Changes to This Policy We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “last updated” date. ________________________________________ 11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: Email: info@cchl.co.uk Post: 29 Bankside, Hull, HU5 1SY, East Yorkshire, UK